Requirements & BA
- Stakeholder requirements across hospital, insurance & banking
- BRD documentation & sign-offs
- UAT facilitation & go-live readiness
About
I'm a PMP & PMI-ACP certified analyst with 10+ years across healthcare IT and financial services. I specialise in requirements gathering, BRD documentation, and delivering integrations across hospital, insurance, and banking ecosystems — sitting between business stakeholders and engineering teams and making sure both sides end up with something that works.
Core Expertise
Integration & APIs
- API specs with Swagger & Bruno
- REST & Kafka, SSE event-driven flows
- Automated API validation (Postman, Python, Node.js)
Data & Infrastructure
- SQL, MongoDB, OpenSearch, Redis, Kafka
- Docker & CI/CD (GitHub Actions)
- AWS, Azure, GCP · RHEL & Ubuntu
Delivery & Agile
- Scrum Master & sprint planning
- PMP & PMI-ACP certified
- Cross-team coordination & rollout
Experience
Nov 2023 — Present
System Analyst Lead
Greenline Synergy, Co. Ltd. (BDMS)
Lead requirements gathering across hospital teams and insurance partners, own all project documentation and BRDs across concurrent work streams, and facilitate UAT and go-live readiness with post-deployment support.
Apr 2021 — Oct 2023
Consulting Manager
Level Five Asia
Analysed fraud trends and recommended detection techniques and rules for banking and financial clients, owning documentation and communication from RFP through final delivery.
Feb 2016 — Mar 2021
System Analyst
Greenline Synergy Co., Ltd. (BDMS Group)
Designed and built services in Python and Node.js with Kafka and Redis, acted as Scrum Master, and introduced AWS, Docker, Kubernetes and ELK-based monitoring to improve system robustness and availability.
Jun 2014 — Feb 2016
Programmer
Progress Software Co., Ltd. (now KBTG — KBANK)
Built centralised banking data integration with batch and real-time APIs, supported releases as second-tier support, and researched big-data solutions for high-volume transactions on Hadoop.
Flagship Projects
Electronic Claim for AIA Insurance
Simplified the end-to-end hospital claim process across 40+ hospitals, reducing manual paperwork in collaboration with AIA. Gathered requirements for new products — influenza vaccine, Pre-Authorization, Out-of-Pocket calculation — across both REST APIs and Kafka.
BDMS Utilization Review Technology (BURT)
Defined the data requirements for an AI-driven clinical decision tool that evaluates whether admissions and interventions are appropriate before claim submission — directly reducing insurance claim rejections.
Enterprise Fraud Solution (ThreatMetrix)
Documented fraud-rule configurations covering new vulnerability and device-profiling patterns, coordinated integration across web and mobile channels, and supported a behavioral-biometrics rollout that kept authentication frictionless.
K-Transform Core Banking Migration
Contributed to the K-Transform Big Bang migration from legacy to new core banking, ensuring every impacted application completed UAT and went live within the scheduled downtime.
Education & Certifications
Education
- MBA — Kasetsart University GPA 3.94 Published research: “Agile Roadmapping: A Systematic Literature Review” ↗
- B.Eng, Computer Engineering — King Mongkut's University of Technology Thonburi GPA 3.8
Certifications
- PMP Project Management Professional
- PMI-ACP Agile Certified Practitioner
Project Management Institute
Let's talk
Open to conversations about healthcare IT, integrations, and delivery.